Join The Team

About ONEder Academy

ONEder Academy provides school systems with technology and content that prepares students for lifelong success with the skills they need beyond academics. The company was founded by Jon Izak in 2018, an EdTech entrepreneur who created his first EdTech company in 2011 that was inspired by his younger brother with Autism. Our solutions are being rapidly adopted in hundreds of school districts throughout the county to support their educators with teaching Social-Emotional Learning, Transition Skills for students with IEPs, and Financial Literacy.

Open Positions

Please send all CVs to hr@oneder.com

Our teachers and their school systems love ONEder Academy's Social-Emotional Learning and Transition Curricula. Your job is to make sure they know how much we love them back. As our customer base grows exponentially, our small, passionate team is committed to maintaining the excellent customer experience that we provide today through engaging with them and supporting their every need. You'll be working with them from day 1, from onboarding and product training to building and growing close relationships.

Our entire team is remote so you can work from anywhere. You will work directly with teachers, schools, and our team to ensure successful onboarding, implementation, and ongoing satisfaction and success with ONEder Academy. You will report directly to our Head of Customer Success. There is a lot of opportunity for growth.

What you’ll do:

  • Provide virtual training and onboarding to new customers.
  • Serve as a trusted partner for leaders in strategic districts, providing ongoing support to ensure that they are achieving their goals for ONEder Academy and our curricula.
  • Facilitate periodical meetings with school and district leadership to assess implementation quality, maximize teacher engagement, secure renewals, and drive expansion.
  • Assist sales by leading curricula and software overview demos.
  • Collect customer feedback for content, process, and product improvements.
  • Develop and manage marketing campaigns to maximize customer engagement and drive sales.
  • Assist new and existing customers with technical support via chat, email, and phone.

We are looking for someone with:

  • A bachelor’s degree and:

                At least 2+ years of experience in teaching in a middle school or high school setting.

                Or 1-2 years of account management or customer success experience in an EdTech environment.

                Or 1-2 years experience in leading training and onboarding sessions for curricula or EdTech platforms.

  • Relationship Building Skills.
  • A "whatever it takes" mentality.
  • Excellent critical thinking and ability to analyze usage data and discuss usage and progress data with teachers and school/district leaders.
  • Ability to thrive in a fast-paced environment and ability to self-start, even while working remotely.
  • Impeccable work ethics. We expect you to be more productive because you are working remotely, not less. We are a small team of hard workers. We expect you to match us.
  • Great interpersonal communication skills (written and verbal).
  • Attention to detail and great organizational skills.
  • Flexibility and ability to perform tasks from various disciplines, even those outside your comfort zone.
  • Great computer skills, including MS Word, Excel, Google Suite.

Pay: $50,000.00 - $65,000.00 per year

Benefits:

  • 401(k)
  • Health Insurance
  • Paid Time Off

Work authorization:

  • United States (Required)

Work Location:

  • Fully Remote

Schedule:

  • Monday to Friday